Privacy Policy

This Privacy Policy outlines how Thermacellshop collects, uses, stores, protects and discloses personal information obtained from all users and customers who visit our website and purchase our repellent products.
We collect necessary personal information voluntarily submitted by users during website browsing, account registration and order placement, including full name, contact email, shipping address, phone number and payment related verification information.
We also automatically collect basic browsing information to optimize user experience, including website access time, browsing pages, device type, IP address and operation behavior on our platform.
All collected personal data is mainly used for order processing, product delivery, after-sales service support, customer identity verification and daily website operation maintenance.
We may use your contact information to send order updates, logistics notifications, after-sales follow-up messages and official service announcements related to your purchased products.
We will not sell, trade, rent or transfer your personal information to any third-party commercial organizations without your explicit written consent.
We only share necessary user information with trusted third-party service providers, including logistics carriers and payment service platforms, solely for the purpose of completing your orders and providing standardized services.
We adopt strict technical and management security measures to protect user personal data and payment information from unauthorized access, disclosure, tampering, loss and illegal theft.
Users have the right to check, modify and update their personal information on our platform at any time, and can also contact our customer service to apply for information deletion within a reasonable scope.
Our website may contain links to third-party websites. This Privacy Policy only applies to Thermacellshop platform, and we are not responsible for the privacy protection rules of third-party websites.
We reserve the right to update and revise this Privacy Policy irregularly in response to business adjustments and legal requirements. The updated policy will take effect immediately after being published on our official website.
If you have any questions, disputes or requests regarding our privacy protection rules, please contact our official support team via email: [email protected].
Your continued use of our website and purchase of our products indicates that you fully agree and accept all terms of this Privacy Policy.